Frequently Asked Questions
Everything you need to know before you hit the green.
How long does shipping take for custom-fitted clubs?
Custom-fitted clubs typically require 7-10 business days for assembly and testing before they are shipped via our priority courier service.
What is your return policy on used equipment?
We offer a 30-day playability guarantee. If you are not satisfied with your clubs, you can return them for store credit, minus a 15% restocking fee.
Do you offer international shipping?
Yes, JD's Clubs ships to over 50 countries. Shipping costs and import duties are calculated at checkout based on your specific location.
Are the golf clubs sold on your site authentic?
Absolutely. We are an authorized retailer for all brands we carry, and every club comes with a unique serial number and a manufacturer's warranty.
Can I trade in my old clubs for credit?
Yes, we have a trade-in program. Simply send us photos and details of your current set, and we will provide a valuation to be used toward your next purchase.
How do I track my order?
Once your order has been dispatched, you will receive an email with a tracking link and a unique ID to monitor your delivery in real-time.